CUSTOMER SERVICE

SHOP SAFE

We’ve been made aware of fraudulent communications impersonating The Perfume Shop, asking customers to claim a free La Vie Est Belle perfume.

We would never ask for personal information, such as your bank details, to claim a free prize. Unfortunately, as life gets busier in the run-up to Christmas, internet scams targeting customers increase. Your safety is our priority, and we ask you to be vigilant whilst you’re shopping online this festive season.

Please make sure you're visiting our verified sites www.theperfumeshop.com or www.theperfumeshop.com/ie if shopping in the Republic of Ireland. If you believe you have been a victim of an online scam, please contact your bank immediately.

If you're struggling to find answers to your questions in the help topics or FAQs, we would love for you to contact us on one of our channels.